Terms of Service

Effective date: 9/27/2025

Acceptance of terms

By using OVScribe, you agree to these terms. If you do not agree, do not use the service. You must be at least 18 years old or have authorization from someone who is to use this service for healthcare purposes.

HIPAA compliance acknowledgment

OVScribe is designed to be HIPAA-compliant when used appropriately. We maintain administrative, physical, and technical safeguards to protect PHI. However, you are responsible for ensuring your use complies with HIPAA and other applicable regulations.

Use of the service

• Use the app in compliance with applicable laws and privacy obligations.
• Do not upload content that violates rights or contains unlawful material.
• Maintain the security of your device and account.
• Do not attempt to reverse engineer or circumvent security controls.

Your HIPAA obligations

If you are a covered entity or business associate under HIPAA:

• You must ensure appropriate safeguards for PHI on your devices
• You are responsible for training your staff on proper use
• You must report any suspected breaches immediately
• You must maintain your own HIPAA compliance program
• You acknowledge that you are responsible for any PHI you enter into the service

Clinical disclaimer

OVScribe assists with transcription and note drafting. It is not a substitute for clinical judgment. You are responsible for reviewing and validating outputs before use.

Privacy

Our privacy practices are described in the Privacy Policy. By using the service, you consent to those practices.

Intellectual property

OVScribe and associated materials are protected by intellectual property laws.

Security and encryption

We implement technical and organizational measures appropriate to the risk, including transport security (TLS), on‑device encryption of records using AES‑256‑GCM, and optional client‑side encrypted cloud backup. OVScribe is not represented as end‑to‑end encrypted. You are responsible for maintaining the security of your device and account.

Subscriptions and payments

If OVScribe offers paid features or subscriptions through Apple’s in app purchase, Apple handles billing and refunds per App Store policies. Prices and features may change. If you cancel during a billing period, access continues until the end of that period.

BAA and compliance

If you use OVScribe in a covered entity or business associate context, you are responsible for ensuring a Business Associate Agreement is in place. We provide a click‑through BAA acceptance flow. Our cloud processors (including Google Cloud covered services such as Speech‑to‑Text and Vertex AI) are used under a Google Cloud BAA for covered services. You remain responsible for your own organizational compliance obligations.

Termination

I may suspend or terminate access for violations of these terms or to protect the service and its users.

Disclaimers

The service is provided as is and as available without warranties of any kind, to the maximum extent permitted by law.

Limitation of liability

To the maximum extent permitted by law, liability for any indirect, incidental, or consequential damages is disclaimed. In all cases, my total liability will not exceed the amounts you paid, if any, for the service in the twelve months before the claim.

Indemnification

You agree to indemnify and hold harmless OVScribe and its operators from any claims arising from your use of the service, your violation of these terms, or your violation of any rights of another party.

Governing law and jurisdiction

These terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts of California.

Changes

I may update these terms. Continued use after changes constitutes acceptance.

Contact

For questions about these terms, contact: reid@twintipsolutions.com

These terms are provided for informational purposes and are not legal advice.